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shipping and delivery

FREE Shipping and Charges

Dermalogica Malaysia offers free shipping throughout Malaysia for online purchases worth RM200 or above. Shipping charges for orders worth below RM200 are as follows:

 

The Shipping Methods:

Shipping Method Shipping Fee Delivery Period
SAME DAY Delivery:
Klang Valley Only*
RM20 Order placed on Mon - Fri (00:00am - 11:59am).
receive in same day.

Order placed on Friday at 12:00pm or after; weekend or public holiday will be shipped the next available business day.
Standard Delivery:
West Malaysia
RM15 3 - 5 business days
Standard Delivery:
East Malaysia
RM25 3 - 7 business days

 


 

STANDARD DELIVERY - Period for Reference only.

 

We strive to deliver your purchased products in shortest time possible. All orders are in process as soon as the transaction is confirmed. All orders will deliver by our dedicated courier service, Monday – Friday, excluding weekend and public holidays.

 

 

STANDARD DELIVERY - Process and Lead Time

 

1. Delivery will take up to 3-7 business days from date of purchase.

2. Orders placed on Friday after 3PM and over the weekend will be processed on Monday and will be delivered out on Tuesday by our dedicated courier service, excluding public holidays.

3. Delivery is not available for addresses with P.O. Boxes.

 


 

STANDARD DELIVERY - Order Tracking and Delivery Status

 

1. Once your orders have been picked up by our logistic partners, tracking codes would be available and you can then track the delivery status of your local orders via the DOMESTIC (Malaysia) ORDER HERE:

 

Standard Delivery: Tracking Methods

Shipping Methods Tracking Methods
West Malaysia:
DHL ecommerce
Track Here
East Malaysia:
GDex
Track Here

 

2. In rare cases, there may be unexpected service delay such as severe weather, natural disasters, transport accident, unscheduled events, and etc.

Please contact our customer service by [email protected] or phone +6(03)-7809 6623, Monday to Friday (excluding Public Holidays) from 9.30am – 5.30pm for assistance.

 


 

SAME DAY DELIVERY – Klang Valley Only*

 

1. SAME DAY DELIVERY orders placed on weekdays (Mon-Fri) in between 00:00 Midnight - 11:59AM will be processed and shipped within the same day of purchase, depending on the product availability.

2. Orders placed on Friday at 12PM or after; weekends and public holidays will be processed and shipped the next available business day.

3. Please note that orders are shipped and delivered on business days only (Monday – Friday), excluding major holidays.

4. Once your orders have been picked up by our logistic partners (pickupp), a SMS notification would be send to you can then track the delivery status of your SAME DAY order via the PICKUPP:

5. In rare cases, there may be unexpected service delay such as severe weather, natural disasters, transport accident, unscheduled events, and etc.


Please contact our customer service by [email protected] or phone +6(03)-7809 6623, Monday to Friday (excluding Public Holidays) from 9.30am – 5.30pm for assistance.

 

 

Note that these times are not guaranteed and may be delayed due to internal server errors, weather, and other unexpected conditions.

 

Same Day Delivery Tracking:

Shipping Method Tracking Method
PickUpp:
Klang Valley Only*
Track Here

 

 

SAME DAY DELIVERY - Service Coverage Area

 

KUALA LUMPUR

43200, 43300, 46000, 50000, 50050, 50088, 50100, 50150, 50200, 50250, 50300, 50350, 50400, 50450, 50460, 50470, 50480, 50490, 50500, 50586, 50603, 51000, 51100, 51200, 52000, 52100, 52200, 53000, 53100, 53200, 53300, 54000, 54100, 54200, 55000, 55100, 55200, 55300, 56000, 56100, 57000, 57100, 58000, 58100, 58200, 59000, 59100, 59200, 60000, 68100

 

PETALING JAYA

40150, 46000, 46050, 46100, 46150, 46200, 46300, 46350, 46400, 46700, 47300, 47301, 47310, 47400, 47410, 47500, 47800, 47810, 47820, 47830, 50603, 52200, 58200, 59200

 

SUBANG JAYA

40150, 40300, 40400, 47100, 47500, 47600, 47601, 47610, 47620, 47630, 47650

 

SHAH ALAM

40000, 40100, 40150, 40160, 40170, 40200, 40300, 40400, 40450, 40460, 40470, 40706, 40800, 41000, 41050, 41300, 41460, 42450, 47000, 47200, 47301, 47500, 47600, 47650

 

PUCHONG

47100, 43399, 46150, 47100, 47110, 47120, 47130, 47140, 47150, 47160, 47170, 47180, 47190, 47510, 58200

 

BALAKONG

43200, 43300

 

SUNGAI BULOH

47000, 47830, 48050, 52100, 52200

 

AMPANG JAYA

53100, 53300, 54100, 54200, 55000, 55100, 55300, 56100, 68000

 

CYBERJAYA

47100, 47120, 62000, 62200, 62250, 63000, 63100, 63200, 63300

 

CYBERJAYA

47100, 47120, 62000, 62200, 62250, 63000, 63100, 63200, 63300

 

PUTRAJAYA

62000, 62007, 62050, 62100, 62150, 62200, 62250, 62300, 62504, 62505, 62506, 62510, 62512, 62514, 62516, 62517, 62518, 62519, 62520, 62522, 62524, 62526, 62527, 62530, 62532, 62536, 62540, 62542, 62546, 62550, 62551, 62570, 62574, 62576, 62582, 62584, 62590, 62592, 62594, 62596, 62602, 62604, 62605, 62606, 62616, 62618, 62620, 62623, 62624, 62628, 62630, 62632, 62648, 62654, 62662, 62670, 62674, 62675, 62676, 62677, 62686, 62692, 62988

 

SERI KEMBANGAN

43300, 43400, 47100, 47110, 47120, 62000

 

SERDANG

43400

 

CHERAS 9 MILES

43200, 43300, 43207, 56000, 56100

 

BATU CAVES

68100

 

BANGI

43600

 

KAJANG

43000, 43007, 43009, 43558

 

KLANG

41000, 41100, 41200, 42150, 42450, 40460, 41150, 41250, 41400, 42100

 

 


 

Multiple Addresses Delivery

We are currently only able to deliver to one delivery address per order. If you'd like to deliver to multiple addresses, please place a separate order for each unique address.

 

Do you ship internationally?

No.